Have a question about a pet bed, choosing a size or an order? Contact Petroots using the details below or send a message through our contact form.
Contact details
Company Name: Yiwu Jinhe Pet Supplies Co., Ltd.
Address: 2nd Floor, Building 1, No. 633 Jichang Road, Beiyuan Subdistrict, Yiwu City, Jinhua City, Zhejiang ProvinceTel: +86 18257985162
Email: info@petroots.store
Help choosing a bed
Please include the product name or link, the size option you are considering, and your pet’s resting measurements. Let us know whether your pet tends to curl up or stretch out. Our Dog & Cat Bed Size Guide explains how to measure and compare different bed styles.
Order enquiries
Include your order number and the email address used at checkout so we can identify the purchase. For questions about an item you received, describe the issue and the product concerned. If photos are helpful, send them by email; the form below accepts text messages.
Send us a message
Use the form below for product, sizing and order enquiries. If you see an error when submitting, you can email us directly using the address above.
Protect your information: Please do not send passwords, payment card numbers or security codes. Only include information relevant to your enquiry.